BC Hydro: Contact Information and Services

How to Reach BC Hydro

You can reach BC Hydro through various channels depending on your needs.

Online Chat

For quick inquiries, you can use BC Hydro's online chat service available on their website.

Phone

To report an outage or get assistance, call 1-800-BCHYDRO (1-800-224-9376) or HYDRO (49376) from your mobile phone.

Outage Reporting

If your outage is not shown on BC Hydro's website, call the numbers mentioned above to report it.

Reconnecting Service

To reconnect your service, contact BC Hydro's customer service team at 1-800-BCHYDRO.